Medical Offices Replacing “Tape Backups” with Data Vaulting (AKA “Remote Backups”)
Posted on | May 14, 2012 | Comments Off
Commonly called “remote backups,” data vaulting is the process of sending a copy of your data off-site to protect against disasters which render your local data unrecoverable. Many medical offices are replacing their antiquated tape back-up processes with this newer and more reliable approach to data management.
These secure remote backup services compress, encrypt, and periodically transmit data from your practice management and/or EHR system to a virtual data vault for safe-keeping. The vault is maintained at an offsite data center that is equipped with powerful and redundant systems.
Benefits to Data Vaulting for Medical Practices:
- Speed of transmission. With the increasing volumes of patient data, electronic data vaulting is faster and more reliable than tape as only block-level changes are stored after the initial full backup is conducted.
- Ease and speed of recovery. Your protected patient health information is stored both locally and at an offsite data center. If needed in the case of system failure, we can readily access the data to get your practice back up and running smoothly.
- Security. Encryption technology is used that can safely move data without using a lot of network bandwidth. Data is readily available and can be restored on-demand.
- Cost-effectiveness. Electronic data vaulting replaces the hardware, software and tapes associated with tape backup systems. It also compresses data at approximately a 50% rate, reducing overall storage costs.
Streamline your backup routine. Harmony Healthcare IT can educate you on this newer technology. Contact us at 800-781-1044 to learn more.
Analytics from The Medical Manager Software
Posted on | April 16, 2012 | Comments Off
If your practice is looking to get custom data out of The Medical Manager(r) practice management system or the electronic health record (EHR) that is interfaced to it — look no further.
Harmony Healthcare IT offers an analytics product that gives you access to more data from your current applications, including Medical Manager and a number of EHR systems.
Our simple-to-use interface combines ad hoc analysis, reporting capabilities, presentation services, graphing, and everything else needed to analyze practice trends, develop universal metrics, measure long-term changes or gather operational decision-support data.
Best of all, our “wizard” feature makes it simple for anyone to use the product the way they want to – with little to no need to call upon technical resources for help.
Contact us to learn more about how to gain greater business and clinical insights by using this analytics tool.
The Medical Manager(r) is a registered trademark of Vitera Healthcare Solutions, LLC. Harmony Healthcare IT is not affiliated with Vitera.
Tags: analytics > Business Intelligence > custom reports > Medical Manager > Reporting
Small Medical Offices Take Lead in Growth of EHR Adoption, According to SK&A Study
Posted on | March 26, 2012 | Comments Off
Government incentives and industry promotion play role in converting solo practices to paperless technology
Small medical offices with one or two physicians in the practice are the fastest-growing segment for adoption of Electronic Health Records (EHR) software, according to the latest results of an ongoing study by SK&A, A Cegedim Company, a leading provider of healthcare information solutions and research.
SK&A’s recently updated “Physician Office Usage of Electronic Health Records Software” report reveals, for the first time, that solo and small practices are outpacing larger groups in EHR adoption. For the second half of 2011, the adoption rate for single-doctor offices jumped 6 percentage points, from 30.8 percent to 36.9 percent, while the adoption rate for offices with 6 to 10 doctors jumped only 2 percentage points, from 63 percent to 65 percent.
“Smaller practices are no longer lagging in EHR adoption,” said Dave Escalante, Vice President and General Manager of SK&A & OneKey. “The federal government’s offer of reimbursements of up to $64,000 to physicians who show meaningful use and its funding of regional IT training programs for medical workers are beginning to pay off in the adoption cycle. Moreover, vendors of EHR technology and their partners are continuing to promote aggressively to the small-office market, which they see as the next frontier of sales opportunities.”
SK&A’s report, which was based on an ongoing telephone survey of 240,281 U.S. medical sites, showed an overall EHR adoption rate of 45.6 percent, up from 40.4 percent from the prior period. Other trends include:
Site ownership also plays a role in EHR adoption. Medical practices owned by hospitals or health systems have a higher adoption rate. Additional findings of the study include EHR adoption rates and growth by software application, region and state.
Another ongoing survey by SK&A, titled “EHR Adoption in Medical Offices: Looking Forward,” provides deeper insights for EHR installation and intent; including timeframes for adoption, buying factors, primary decision makers and awareness of government incentives. Key findings in this survey of 50,822 U.S. medical sites include:
SK&A has assumed the leading role in measuring medical office adoption rates of EHR through its comprehensive telephone survey methodology. SK&A continues its multiyear contract with the U.S. Department of Health and Human Services, Office of the National Coordinator for Health IT to track adoption rates and planned usage.
For a copy of SK&A’s “Physician Office Usage of Electronic Health Records Software” report or its one-page “EHR Adoption in Medical Offices: Looking Forward” sample report, please contact SK&A Director of Marketing Jack Schember at 800-752-5478, ext. 1259.
Tags: ehr adoption rates
Webinar: Automated Patient Appointment Reminders for The Medical Manager(r) on 4/11/12 at 11am EST
Posted on | March 23, 2012 | Comments Off
Each month, Harmony Healthcare IT, a provider of technology support to medical practices, offers a variety of content-rich webinars. On Wed., 4/11/12 at 11am EST, be sure to attend the “Automated Patient Appointment Reminders for The Medical Manager(r)” webinar to be held for 20-minutes plus Q&A.
This webinar is for office managers who want to ensure that patients show up — or at least provide adequate cancellation notice – to protect revenue. In this session, we will
- discuss how to determine your current patient no-show rates using reports from The Medical Manager
- review our formula for calculating your potential loss of revenue from no-show appointments
- review the role that a patient reminder system can play in reducing lost revenue from no-show appointments
- demonstrate an affordable solution for appointment reminders that interfaces with The Medical Manager
- discuss other patient communication strategies for creating efficiencies and driving higher patient satisfaction rates
Register at https://www2.gotomeeting.com/register/454361858
Medical Manager is a registered trademark of Vitera Healthcare Solutions. Harmony Healthcare IT is not affiliated with Vitera Healthcare Solutions.
Tags: automated patient appointment reminders > Medical Manager
Webinar: EHR for The Medical Manager(r) on 4/10 at 11am EST
Posted on | March 22, 2012 | Comments Off
Each month, Harmony Healthcare IT, a provider of technology support to medical practices, offers a variety of content-rich webinars. On Tues., 4/10/12 at 11am EST, be sure to attend the “EHR for The Medical Manager(r)” webinar to be held for 30-minutes plus Q&A.
This session is for office managers who want to implement an EHR that works with their Medical Manager practice management software. We will cover the basics of the Centers for Medicare & Medicaid EHR Incentive Programs established through the HITECH Act of 2009. We will provide an overview of what it will take for your practice to achieve “meaningful use.” We will show you a web-based EHR solution that works right alongside your existing Medical Manager system. The session will be highly interactive so you get the information you need.
Register at https://www2.gotomeeting.com/register/312941506
Medical Manager is a registered trademark of Vitera Healthcare Solutions. Harmony Healthcare IT is not affiliated with Vitera Healthcare Solutions.
5010 Enforcement Pushed Out to 06/30/12
Posted on | March 16, 2012 | Comments Off
The Centers for Medicare & Medicaid Services’ (CMS) Office of E-Health Standards and Services (OESS) says it will not initiate enforcement action against any non-compliant entities for an additional three (3) months, through June 30, 2012, for updated HIPAA transaction standards (ASC X12 Version 5010, NCPDP Versions D.0 and 3.0).
Still need to become 5010 compliant? Contact Harmony Healthcare IT for assistance.
ZirMed Recognized as Top Direct Vendor in KLAS Ambulatory Clearinghouse Report
Posted on | March 8, 2012 | Comments Off
Harmony Healthcare IT’s leading provider of Web-based revenue cycle management technology solutions for healthcare providers, ZirMed®, has been ranked #1 for direct vendors and received the highest score of all the measured clearinghouse services rated in KLAS’ 2011 report “Ambulatory Clearinghouse 2011: Dollars, Sense & 5010 Readiness”.
Highest Ranking Functional Strength of Product Features
“The highest-performing clearinghouse vendor in this study, ZirMed continues to deliver an excellent-quality product coupled with outstanding service levels,” said Mark Wagner author of the report. “ZirMed customers rated the functional strength of their denials management, online editing, normalized payer reporting, and claims tracking/status software the highest of any vendor in this study.”
High Ranking of Customer Satisfaction
ZirMed solutions received the highest or tied for the highest score in 10 of 15 measured categories, including overall satisfaction. Such a broad base of performance ratings is the same as last year’s clearinghouse report, where ZirMed also led the field in two-thirds of measured categories. Significantly, this year’s report marks the second year in a row where 100% interviewed clients said that they would repurchase their ZirMed solutions.
Why is the KLAS Research so Valuable?
“What makes KLAS research so valuable is that it reflects the opinions of actual users, not academic researchers,” said Tom Butts, CEO of ZirMed. “Whether its regulatory or economic pressures, today’s provider organizations are under more pressure than ever to be effective and efficient, not just clinically but also administratively,” Butts continued. “Our solutions give our clients the financial viability and stability. The fact that 100% of interviewed clients said they would repurchase ZirMed solutions for the second year in a row, gives testament to the value we provide.”
ZirMed Streamlines and Improves the Revenue Cycle
ZirMed’s Web-based solutions streamline and improve major aspects of the revenue cycle, including patient eligibility verification; claims submission and management; electronic remittances; patient statements (both online and offline); payment processing and business analytics. When deployed by healthcare provider organizations, the ZirMed solutions help clients collect more revenue, more quickly, and do so in an efficient technology-enabled manner.
To learn more about ZirMed, contact the medical office technbology experts at Harmony Healthcare IT.
EHR Meaningful Use Stage 2 Proposals Released
Posted on | February 23, 2012 | Comments Off
The Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health IT (ONC) announced the proposed requirements for Stage 2 Meaningful Use and 2014 certification of electronic health records.
Following a 60-day comment period after the proposals are published to the federal register, the final rule is scheduled for release this summer.
The Stage 2 Meaningful Use proposed regulations stress greater interoperability among systems and health information exchange. This will allow providers to share information across organizational boundaries and disparate electronic health records. Other areas of focus include patient engagement, patient safety and application design.
Tags: ehr > meaningful use > stage 2
Clinical Quality Measures Page Added to CMS EHR Incentives Programs Website
Posted on | February 17, 2012 | Comments Off
If you have questions about CQMs, meaningful use reporting, or just EHR in general, be sure to contact Harmony Healthcare IT to get your answers.
Sebelius Knows Not “When” for ICD-10
Posted on | February 16, 2012 | Comments Off
Health and Human Services (HHS) Secretary Kathleen G. Sebelius today announced that HHS will initiate a process to postpone the date by which certain health care entities have to comply with International Classification of Diseases, 10th Edition diagnosis and procedure codes (ICD-10).
The final rule adopting ICD-10 as a standard was published in January 2009 and set a compliance date of October 1, 2013 – a delay of two years from the compliance date initially specified in the 2008 proposed rule. HHS will announce a new compliance date moving forward.
“ICD-10 codes are important to many positive improvements in our health care system,” said HHS Secretary Kathleen Sebelius. “We have heard from many in the provider community who have concerns about the administrative burdens they face in the years ahead. We are committing to work with the provider community to reexamine the pace at which HHS and the nation implement these important improvements to our health care system.”
ICD-10 codes provide more robust and specific data that will help improve patient care and enable the exchange of our health care data with that of the rest of the world that has long been using ICD-10. Entities covered under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) will be required to use the ICD-10 diagnostic and procedure codes.
If you’re a practice manager with questions about ICD-10 and/or how to “ready” your practice management system for the planned transition, contact Harmony Healthcare IT. Harmony is your go-to source for healthcare technbology support.
Vitera Cuts Employees Who Service Medical Manager Users
Posted on | February 13, 2012 | Comments Off
As we reported back in November, the healthcare division of Sage was purchased by a private equity group and re-branded to Vitera Healthcare Solutions. Oftentimes, when private equity firms buy companies, a short-term strategy is to drastically cut expenses and then re-sell the company (as we’ve seen happen with the original Medical Manager Corporation throughout the years). Possible evidence of this approach was confirmed last Thursday when a massive reduction in force was made in Tampa, FL at Vitera headquarters.
Unverified blog rumors are quantifying the headcount reductions at upwards of 300 people, over 120 of which were in direct customer support roles. Here are some of the comments we’ve found on a reputable health IT industry blog:
“Police were called to the Tampa, Alachua, and Scottsdale offices to ensure the quiet exit of over 300 laid-off employees.”
“Boxes were dropped off and an armed police officer was on site to make sure nobody caused trouble. … Vitera’s parent private equity company made it clear that their goals are to increase revenue 30% in three years… These guys are not product people, they are finance people.”
“I hear the total headcount was 337. Word is that they’re dumping Intergy and putting all their efforts behind the MedAppz SaaS product they bought. People who have seen it were unimpressed.”
“…A sad (likely final) chapter in the long story of mergers… Medical Manager, WebMD, Emdeon, Sage, Vitera. Each time HIT outsider new management pledges to invigorate the company and sets unreasonable revenue targets, only to find that the only way to get near the target is to slash and burn. Condolences to those that lost their jobs…. Likely you’re better off not going down with the ship.”
“…I can personally attest to 122 based on paperwork I was given that documented 122 in support positions alone. This does not cover field technicians, CRMs, sales people or other staff. …”
“…they laid over 10% of the staff off, and not two hours later they stood up in front of the rest of us and said that ‘This is a fun place to work’, and that we should ‘like them on Facebook.’”
These comments buzzed in after a published interview with Vitera CEO, Matthew Hawkins, appeared on the HISTalk blog on 02/11/12 asking, among others, this very timely question: “People are always suspicious when private equity firms buy companies that they’re just going to slash and burn their way to flipping the company at the first chance. Have there been any headcount reductions or any other cost-cutting measures, and what’s the long-term strategy of where the company needs to go?” Clearly, the interview occurred before the employees were let go on 02/09/12, however, the question was right on target. Here are some of the reader comments that followed:
“… Their 5010 compliance in is disarray, employee morale is in the tank and clients are beyond frustrated. Take my advice; RUN from Vitera. They are about turning a quick buck to satisfy investors. Gordon Gecko would be proud of Matthew Hawkins. … Prior to the Vista Equity group acquisition, Intergy and Intergy EHR were in the top 5 practice management and EHR applications; now they aren’t even on many lists.”
“Spin from a hypocrite. Praising the very people that were fired this week. Run for the hills, Vitera clients – this guy has NO clue about PM or EHR. The slash and burn that he denies is exactly what he’s doing.”
“…A once proud ship has veered off course.”
“…Kill companies, starve products, skim profits – the new American way. But don’t insult the underlings by thinking we buy the spin. This interview wins top award for most buzz words strung together without a sincere statement.”
“…Just a few short years ago, MM/EPS/Sage/Vitera had over 18,000 practices and is now at 11,000 (?) so that’s nearly a 40% decline. Ouch. I heard they are now down to about 600 employees after taking out about 1/3 of the company…”
And, so, the Medical Manager story continues on. From a corporate perspective, the company continues to change hands. With a new leadership team at the helm, strategic decisions will be made that affect the daily service and support of its software users as well as go-forward product direction.
If you’re a long-time and devoted user of The Medical Manager software, be sure to visit our online community of users at www.medicalmanagerusers.com. Know that Harmony Healthcare IT exists as a high-quality services organization offering Medical Manager support as well as custom programming, formatting and product training. We also offer an alternative clearinghouse solution to Medical Manager users that offers more features than Emdeon as well as 5010 compliance. Contact us to learn more about your options for keeping Medical Manager while meeting 5010 and EHR meaningful use initiatives.
EHR Meaningful Use for The Medical Manager Practice Management Software
Posted on | February 6, 2012 | Comments Off
Looking for an electronic health record solution that will allow you to KEEP your Medical Manager practice management software? Look no further. Join Harmony Healthcare IT for a webinar on Thur., 2/16/12 at 11am EST for a 30-min. overview on how to achieve EHR meaningful use using The Medical Manager software.
WEBINAR: EHR for Medical Manager
This session is for office managers who want to implement an EHR that works with their Medical Manager practice management software.
We’ll cover off on the basics of the Centers for Medicare & Medicaid EHR Incentive Programs established through the Recovery Act/HITECH Act of 2009.
We’ll provide an overview of what it will take for your practice to achieve “meaningful use.”
We’ll show you a web-based EHR solution that works right alongside your existing Medical Manager system.
The session will be highly interactive so you get the information you need.
Register at https://www2.gotomeeting.com/register/644068850
Duration: 30 minutes + Q&A
Tags: arra > ehr > meaningful use > Medical Manager software > stimulus
MGMA to HHS: 5010 Causing Payment Issues for Medical Practices
Posted on | February 6, 2012 | Comments Off
MGMA sent a letter to the Secretary of the Department of Health and Human Services, Kathleen Sebelius, regarding the major payment disruptions medical practices are experiencing as a result of the transition to the HIPAA Version 5010 electronic transactions standard on Jan. 1.
Along with examples of problems practices have been having with Version 5010, the Association recommended steps for the government to take to solve them.
In the letter, president and CEO Susan Turney warned, “should the government not take the necessary steps, many practices face significantly delayed revenue, operational difficulties, a reduced ability to treat patients, staff layoffs, or even the prospect of closing their practices.”
Is your practice experiencing payment issues from payers due to 5010? If so, the problem could be stemming from the payer or from your clearinghouse. Contact Harmony Healthcare IT to help troubleshoot the issues so you can get a straight answer. Harmony provides technology support for medical practices.
Ohio to Invest $1M in Patient-Centered Care
Posted on | January 26, 2012 | Comments Off
Ohio will reportedly spend $1 million to help 50 of its primary care facilities transition into patient-centered medical homes, a new care model that encourages the family doctor to better coordinate with specialists and others to improve a patient’s health. These facilities will also serve as a training ground for medical and nursing students who want to learn how to deliver care in the new model.
Under the approach, primary care providers would coordinate patients’ care so that there aren’t duplicative tests or unnecessary hospital or emergency room visits, among other issues. Students also would be eligible for scholarships to a program that allows them to learn alongside staff at the state-selected 50 medical practices.
The $1 million will be spent to train roughly 1,000 to 1,500 doctors, nurses and others to better handle electronic medical records, create disease registries and more efficiently schedule patients so there’s enough time for emergency visits or follow-up appointments. The approach also encourages primary care providers to be more proactive in reaching out to patients in new ways — whether that’s through their email or cell phones.
Backers of the approach say it leads to better health outcomes and reduces costs to individuals and taxpayers.
A state law signed in 2010 helped pave the way for 44 sites, but state lawmakers at the time did not provide any money to support the practices’ transition to medical homes. This spend will fully funds training at those sites and opens up the door for six more medical homes, officials said.
Training could start at the facilities as soon as April. The training would occur over two years.
The state will give priority for the additional six sites to practices that serve underserved or minority populations. At least 15 percent of every practice that receives training dollars must support either uninsured or Medicaid-eligible Ohioans.
The $1 million investment comes from the governor’s newly created Office of Health Transformation, which had been allotted $8 million in federal bonus money through the state budget for office operations, consulting and other projects.
Patient-centered medical homes started in the late 1960s to help children with complex medical problems. The concept took off in primary care a few years ago, as insurers and doctors looked for alternatives to a system with soaring costs.
Tags: patient-centered care > patient-centered medical home
Need Skilled, Affordable IT Personnel? Outsource it.
Posted on | January 18, 2012 | Comments Off
If 2012 promises anything for physicians, it’s a year full of IT challenges. Whether it’s Version 5010 compliance, the achievement of EHR meaningful use or the sharing of data with HIEs and ACOs; there will be some work to do on the technology front. The problem is that many physicians don’t employ a full-time resource dedicated to researching, selecting and implementing technology solutions.
Studies report that, due in part to rapid growth in the industry, the demand for technology consultants is at a high. Toronto-based Millennium Research Group predicts the EHR software market will grow at an annual rate of more than 12 percent through 2016, hitting $8.3 billion that year. A recent survey by the College of Healthcare Information Management Executives (CHIME) predicts that IT staffing shortages will put projects at risk and negatively impact the successful implmentation of electronic health records.
So what’s a doctor to do?! Outsource your IT services. Find a firm that specializes in health IT. With all that’s going on in the industry, that market expertise gets you further ahead than if you partner with a general busines IT shop. IT consultants should be able to help with everything from 5010 compliance to HL7 interfaces to EHR selection and meaningful use attestation processes. If it plugs in at your medical practice, a godd health IT firm should be able to support it or refer you to someone who can!
Contact Harmony Healthcare IT for the virtual IT needs at your medical practice.
EHR Meaningful Use Registration Stats Updated by CMS
Posted on | January 13, 2012 | Comments Off
Where does your practice stand in terms of adoption of electronic health records? If you require assistance in
- registering and attesting for meaningful use
- selecting an electronic medical record
- learning more about your options technically-speaking
then read the Harmony Healthcare IT EHR Page and then contact us to get started.
Tags: CMS > ehr > meaningful use
EHR Meaningful Use to “The Cloud”
Posted on | January 10, 2012 | Comments Off
Fierce Health IT has published a couple of articles about the movement of healthcare providers to cloud computing. The articles were spurred by a recent report from KLAS Research. Here is an excerpt from their editor’s corner:
Tags: cloud computing > ehr > EHR meaningful use
Version 5010: CMS 90-Day Enforcement Discretion Period
Posted on | January 9, 2012 | Comments Off
The Version 5010 (ASC X12 Version 5010) deadline was 1/1/12, but, the Centers for Medicare & Medicaid Services (CMS) will not initiate enforcement action until 4/1/12. CMS made this decision based on industry feedback that many organizations and their trading partners were not yet ready to finalize system upgrades to be compliant.
CMS is encouraging providers to continue internal testing as well as external testing of Version 5010 transactions to ensure compliance for Version 5010. Although enforcement action will not be taken prior to April 1, 2012, it is important that Version 5010 requirements are met as soon as possible.
Time is running out. Become compliant or risk non-payment. We can help you get there. Learn how by calling Jim at Harmony Healthcare IT at 1-800-781-1044.
Need more information? Consult the new CMS fact sheet: Version 5010: How Health Care Providers Can Ensure a Smooth Transition.
Upgrading to Version 5010 is a critical first step for the nationwide transition to ICD-10 that will take place on October 1, 2013. It is important that you finish this process, so that you can continue to prepare your organization for the ICD-10 transition.
Tags: 5010 > 5010 compliance
Enter to Win $100 in Office Supplies for Your Medical Practice
Posted on | December 23, 2011 | Comments Off
Winners will receive a $100 gift card from OfficeMax that is redeemable online, in the store or over the phone.
Don’t delay! Enter today. Sweepstakes winners will be chosen and announced on 1/25/2012.
Sign Up for Automated Backups by 12/31/11 at a Discounted Rate
Posted on | December 20, 2011 | Comments Off
Still running your system backup to tapes?
Now, there’s a quicker, more secure way to safeguard your data.
The new process is tapeless. We compress, encrypt and secure your data each night. No more tapes. No more waiting.
Streamline your backup routine. Harmony Healthcare IT can educate you on this newer technology. Call Brian at 800-781-1044, ext 120, to sign up before 12/31/11 and receive a discounted rate.
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